Orders

Quote to Order to Invoice & Everything Inbetween

Multi-Channel Order Management For the Small Business.

Today's small business owners know that to be successful, you've got to be everywhere your customers are. Lead Commerce helps you accomplish this goal, allowing you to track orders across every channel you sell on.

Whether you sell strictly to wholesalers or retailers or on marketplaces like Amazon or eBay, you can connect all of these channels to Lead Commerce and consolidate your operations, warehouses and inventory in one single software solution.




Quoting


Lead Commerce allows you to create Quotes, add Products, adjust pricing and discounts, without any impact to Inventory.







Multiple Addresses


Process multi-address orders without having to create multiple orders for a single customer, saving time and money.









Change Fulfillment Locations


Quickly and easily change the fulfillment warehouse for an entire order or a single line item with a few clicks of your mouse.







Payment Methods


Use Cash, Credit Card, Purchase Order, Check, Card on File as forms on payments and even split balances across multiple methods.









Pick, Pack & Ship


Print Packing Slips, Pick Lists and Shipping Labels with tracking numbers automatically using our Fulfillments feature on Orders.






Process Returns


Create RMAs and track returns across multiple orders based on Return status. Apply re-stocking fees and create credits via checks and cash.











Create Support Tickets


Create and open a support ticket directly from inside an order, automatically notify your customers that their issue is being taken care of.






Email, Download or Auto-send Documents


Create rules to control if emails are automatically sent from the Lead Commerce system, download copies of order and invoice documents in PDF format.









Attach Supporting Files


Attach POs, contracts, export documents and other files to an order for quick reference. View and download these documents at any time.







Order History


Track the progression of an order with a complete order history based on certain actions, user names and time date stamps.



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