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How to Process a Return Without Issuing a Refund

The return process in Lead Commerce does not require you to refund the customer in order to process a return. If you do not need to issue a refund to your customer and are simply trying to return the merchandise that the customer order, the you would follow these steps here: https://www.leadcommerce.com/support-articles/how-to-issue-receive-and-refund-an-rma.html

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